Privacy Policy
Your privacy is important to us. This policy explains how Refurbcraft collects, uses, discloses, and safeguards personal information for refurbished printer shopping and assistance.
Last Updated: April 26, 2026
Table of Contents
1. Introduction
Quick Summary
We do not sell your personal information for money. We use information to process orders, provide customer assistance, improve our site, prevent fraud, and send marketing emails with your consent.
Refurbcraft is an independent online refurbished printer retailer serving customers in the United States. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, make a purchase, create an account, or interact with our services.
By using the site, you acknowledge that you have read this Privacy Policy. We encourage you to review it periodically because it may be updated to reflect changes in practices, legal requirements, or industry standards.
2. Information We Collect
We collect information you provide directly, information collected automatically, and limited information from service providers.
Identifiers
Name, email address, phone number, shipping address, billing address, IP address, account identifiers, customer IDs, and order numbers.
Commercial Information
Purchase history, products viewed, items added to cart, order status, return or exchange history, and refurbished printer preferences.
Internet or Network Activity
Pages viewed, search queries, clicks, device details, browser type, operating system, referring site, and email interactions.
Approximate Geolocation
General location derived from IP address and shipping information. We do not collect precise GPS location.
Payment Information
Payment details are processed by payment processors. We do not store full card numbers on our servers.
3. How We Collect Information
We collect information that you voluntarily provide when creating an account, placing an order, contacting us, subscribing to communications, or submitting forms.
We automatically collect technical and usage information through cookies, pixel tags, web beacons, and similar technologies to maintain functionality, improve performance, remember preferences, and detect security threats.
We may receive limited information from service providers that help us process payments, deliver orders, prevent fraud, and measure website performance.
4. How We Use Your Information
Order Fulfillment & Inquiries
Process orders, arrange delivery, send confirmations, manage returns, and answer product or warranty questions.
Account Management
Create accounts, authenticate logins, protect account access, and maintain saved preferences.
Marketing Communications
Send product updates or promotions with your consent. You can opt out at any time.
Website Improvement & Analytics
Improve navigation, site speed, product content, and refurbished printer recommendations.
Fraud Prevention & Security
Detect fraud, verify payments, monitor suspicious activity, and protect customer data.
Legal Compliance
Maintain records, respond to lawful requests, enforce terms, and comply with privacy laws.
5. Who We Share Data With
We do not sell personal information for monetary compensation. We share information with trusted service providers as needed to operate the business and provide refurbished printer services.
Payment Processors
To securely authorize and process payments and help prevent fraud.
Shipping Carriers
To create labels, deliver orders, provide tracking, and resolve delivery issues.
Analytics Providers
To understand website performance and customer behavior in aggregated or anonymized form where possible.
Marketing Platforms
To send communications and measure campaigns when consent is required and provided.
Legal Authorities
When required by law, regulation, court order, subpoena, or to protect rights and safety.
6. Data Retention
7. Your California Privacy Rights
California residents may have rights under the CCPA/CPRA. Residents of other states may have similar privacy rights under applicable laws.
- Right to know what personal information we collect, use, disclose, or share.
- Right to request deletion of personal information, subject to legal exceptions.
- Right to correct inaccurate personal information.
- Right to opt out of sale or sharing as defined by California privacy law.
- Right to limit use of sensitive personal information where applicable.
- Right to non-discrimination for exercising privacy rights.
To exercise privacy rights, email info@refurbcraft.com with the subject line “Privacy Request” and include your full name, email address associated with your account, and a description of your request.
8. Do Not Sell or Share
Refurbcraft does not sell personal information for money. Certain data sharing for cross-context behavioral advertising may be considered “sharing” under California law. You may opt out by contacting us or adjusting cookie preferences where available.
Where required by applicable law, we treat Global Privacy Control signals as opt-out requests for selling or sharing for cross-context behavioral advertising.
9. Cookies and Tracking Technologies
We use cookies and similar technologies for site functionality, shopping cart management, analytics, preferences, and relevant marketing where permitted.
Essential Cookies
Required for login, cart, checkout, security, and preferences.
Analytics Cookies
Help us understand site performance and improve the shopping experience.
Marketing Cookies
May enable relevant ads and campaign measurement where allowed.
Most browsers allow you to control cookies through settings. Blocking all cookies may affect cart and checkout functionality.
10. Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we discover that information was collected from a child under 13, we will promptly delete it.
11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including HTTPS for data transmission and access controls to limit who can access personal information.
Payment information is processed by payment processors. We do not store full payment card numbers on our servers.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, industry standards, or business operations.
Updated policies will be posted with a new “Last Updated” date. For significant changes, we may provide additional notice by email, site banner, or account notification where appropriate.